Frequently Asked Questions

International PFD Conference

Have questions? We’ve got the details covered.

What is your refund policy?

The 2026 International Pediatric Feeding Disorder Conference will be held virtually starting Wednesday, February 25 (Shannon Goldwater Summit for Change), Thursday, February 26 and Friday, February 27, 2026 and will be available on-demand Monday March 9-April 30, 2026. If you need to cancel your registration, we must have your request in writing. Please send all cancellation requests to conference@feedingmatters.org. All cancellations and refunds will be processed in the same manner as original payment.

Cancellation requests for registrations received before February 1, 2026 will be accepted. All cancelations after this date will incur a $35 fee. Cancellations for on-demand registrations will not be accepted after April 1, 2026. The cancellation fee is a processing fee and cannot be waived.

What if the IPFDC is cancelled?

In the unlikely event Feeding Matters must cancel or postpone this conference, Feeding Matters will refund the registration fee, but is not responsible for any related costs, charges, or expenses.

I need special accommodations, what do I do?

If you need to request special accommodations, please email conference@feedingmatters.org by February 1, 2026.

Where can I view speaker disclosures?

Once confirmed, speaker disclosures will be posted on our conference landing page here.

How do I get accreditation for the IPFDC?

Accreditation updates will be posted once the event is registered. If you are looking for continuing education credits, you must purchase the Professional Ticket Package (with CEUs). If you are a parent of a child who also needs CEUs or an attendee who needs financial support please email conference@feedingmatters.org.

All accrediting bodies require the completion of a post-event survey. You will not receive a certificate of completion if you do not complete the end of event survey. Surveys must be completed within 3 weeks of the event end date due to the reporting regulations we adhere to. Submitting your end of event survey initiates our internal verification process where a team member confirms your hours of attendance, the completion of your survey, and emails you a certificate with corresponding hours. This process takes around 2-3 weeks from the time you submit your survey.

I’m not a healthcare provider, is this conference for me?

Yes! Our conference is tailored to both families and professionals. Our planning committee included parents and providers who ensure the inclusion of sessions to help caretakers better understand the complex nature of pediatric feeding disorder, how to collaborate with providers, questions to ask and knowledge gained is instrumental is building the confidence needed to guide a child with PFD. As an added support this year caregivers will see a family learning objective for each session offered.

What is your Non-Discrimination Policy?

All presenters agree to demonstrate high standards of professional conduct and will not discriminate against learners on the basis of gender, race, religion, color, sex, age, national origin, physical or mental disability, genetic predisposition or any other status protected by applicated federal, state, or local law. This policy applies to all terms, conditions and privileges of being an instructor for a Feeding Matters PD activity. All instructors are responsible for helping to provide a discrimination-free environment. All complaints will be investigated and will be kept confidential to the extent possible. Anyone who violates this policy will be released from presenting at the PD activity.

What is the Code of Conduct?

By registering for the Feeding Matters International PFD Conference, you acknowledge that you have read the Feeding Matters Code of Conduct and agree to comply with all policies.

Feeding Matters Code of Conduct
Feeding Matters convenes events and meetings that are collaborative, inclusive, and innovative in alignment with Feeding Matters values. All individuals at Feeding Matters digital events, including attendees, speakers, facilitators, guests, staff, contractors, and volunteers will adhere to the following:

Expected Behavior

  • Conduct oneself in a professional manner in all circumstances.
  • Be respectful in discussing and debating ideas. If you disagree with someone or something being said/stated, stay focused on the topic and not personal feelings.

Unacceptable Behavior

  • Promoting or participating in harassment, bullying, discrimination, threats, or intimidation on-site, online, and/or on social media.
  • Racist, sexist, homophobic, transphobic, ageist, ableist or any other kind of discriminatory statements or actions are unacceptable and will not be tolerated.
  • Sharing or republishing slides, unpublished data, or presentation materials without explicit written permission from the presenter.
  • Disrupting the event (e.g., sustained or disrespectful disruption of presentations)

Consequences and Reporting Unacceptable Behavior
Individuals who do not comply with this Code of Conduct may be subject to appropriate action determined by Feeding Matters to ensure a safe and respectful environment for all participants.

If at any time you feel that this code has been violated or that you are you are being harassed, contact a Feeding Matters staff member immediately or email programs@feedingmatters.org. In addition, a member may confidentially report a violation here.

I have a complaint, what do I do?

Learn more about filing a grievance here.